Welcome to the privacy policy of The Apex Admin.

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The Apex Admin respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website, www.theapexadmin.com (regardless of where you visit it from), and tell you about your privacy rights and how the law protects you.

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Please also use the Glossary to understand the meaning of some of the terms used in this privacy policy.

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1. Important information and who we are

 

Purpose of this privacy policy

 

This privacy policy aims to give you information on how The Apex Admin collects and processes your personal data through your use of this website, including any data you may provide through the site when you purchase a product or service, sign up for our newsletter, or contact us regarding our services.

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This website is not intended for children, and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and is not intended to override them.

Controller

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The Apex Admin is the controller and responsible for your personal data (collectively referred to as "The Apex Admin," "we," "us," or "our" in this privacy policy).

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We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.

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Contact details

If you have any questions about this privacy policy or our privacy practices, please contact our data privacy manager in the following ways:

 

Email address: hello@theapexadmin.com

 

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

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We keep our privacy policy under regular review. 2024 marks the latest update. Historic versions can be obtained by contacting us.

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It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

 

Third-party links

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This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

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To update and customize the sections of the privacy policy for your website, www.theapexadmin.com, while removing references to Salesforce Ben and tailoring the content to reflect your services and data practices, see the revised sections below:

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2. The Data We Collect About You

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Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

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At The Apex Admin, we may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.

• Contact Data includes billing address, delivery address, email address, and telephone numbers.

• Financial Data includes bank account and payment card details.

• Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

• Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

• Usage Data includes information about how you use our website, products, and services.

• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

 

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

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If You Fail to Provide Personal Data Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.

3. How Is Your Personal Data Collected?

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:

  • Write a Guest Blog on our site;

  • Apply for our products or services;

  • Create an account on our website;

  • Subscribe to our service or publications;

  • Request marketing to be sent to you;

  • Enter a competition, promotion, or survey; or

  • Give us feedback or contact us.

• Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

• Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:

  • Technical Data from analytics providers such as Google based outside the EU;

  • Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services based outside the EU;

  • Identity and Contact Data from data brokers or aggregators based outside the EU;

  • Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.

 

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.

• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

• Where we need to comply with a legal or regulatory obligation.

 

Please note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. If you have questions about the specific legal ground we are relying on to process your personal data, please contact us for further details.

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As part of our commitment to transparency and privacy compliance, The Apex Admin outlines the purposes for processing your personal data, the types of data processed, and the legal basis for such processing:

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1. To Register You as a New Customer

   • Data Types: Identity, Contact

   • Legal Basis: Performance of a contract with you

2. To Process and Deliver Your Order

   • Data Types: Identity, Contact, Financial, Transaction, Marketing, and Communications

   • Legal Basis: Performance of a contract with you; Necessary for our legitimate interests (e.g., to recover debts due to us)

3. To Manage Our Relationship with You

   • Data Types: Identity, Contact, Profile, Marketing, and Communications

   • Legal Basis: Performance of a contract with you; Necessary to comply with a legal obligation; Necessary for our legitimate interests (e.g., to keep our records updated and to study how customers use our products/services)

4. To Enable Participation in a Prize Draw, Competition or Survey

   • Data Types: Identity, Contact, Profile, Usage, Marketing, and Communications

   • Legal Basis: Performance of a contract with you; Necessary for our legitimate interests (e.g., to study how customers use our products/services, to develop them, and grow our business)

5. To Administer and Protect Our Business and Website

   • Data Types: Identity, Contact, Technical

   • Legal Basis: Necessary for our legitimate interests (e.g., for running our business, provision of administration and IT services, network security, fraud prevention) and Necessary to comply with a legal obligation

6. To Deliver Relevant Content and Advertisements

   • Data Types: Identity, Contact, Profile, Usage, Marketing, and Communications, Technical

   • Legal Basis: Necessary for our legitimate interests (e.g., to study how customers use our products/services, to develop them, grow our business, and inform our marketing strategy)

7. To Use Data Analytics to Improve Our Website, Products/Services, Marketing, Customer Relationships, and Experiences

   • Data Types: Technical, Usage

   • Legal Basis: Necessary for our legitimate interests (e.g., to define customer segments, to keep our website updated and relevant, to develop our business, and to inform our marketing strategy)

8. To Make Suggestions and Recommendations About Goods or Services That May Interest You

   • Data Types: Identity, Contact, Technical, Usage, Profile, Marketing, and Communications

   • Legal Basis: Necessary for our legitimate interests (e.g., to develop our products/services and grow our business)

 

Marketing Preferences, Cookies, and Change of Purpose

• Promotional Offers: We may use your data to determine what we think you may want or need, or what may be of interest to you. This is how we decide which products, services, and offers may be relevant for you.

• Third-party Marketing: We will get your express opt-in consent before we share your personal data with any company outside The Apex Admin for marketing purposes.

• Opting Out: You can ask us or third parties to stop sending you marketing messages at any time.

• Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.

 

Disclosures of Your Personal Data

We may share your personal data with external third parties in accordance with the purposes set out in the table above. This includes third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

International Transfers

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Your personal data may be transferred outside the European Economic Area (EEA) under the protection of appropriate safeguards.

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Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

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Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

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Your Legal Rights

You have rights under data protection laws in relation to your personal data, including the right to access, correct, erase, restrict, transfer, or object to processing, and the right to withdraw consent.